Customer relationship management (CRM)
CRM gives your sales organisation a complete picture of your business partners. CRM functions are seamlessly integrated into all other modules such as business intelligence or document management. The main CRM functions are also available offline.
- Contact management with computer telephone integration, document management, activities management and reminder enable you to have complete documentation of your business relationship with suppliers, customers or interested parties
- Multi-stage campaign management supports your marketing organisation and your sales team in customer contact through the use of modern communication means
- Object or project management enables you targeted pursuit of sales opportunities
- Bid management including product configuration allows your field staff to configure or calculate products on site